Shipping policy

Last Updated: June 2026

Thank you for shopping with Sunnilo.

Order Processing

Orders are processed within 1–3 business days.

Orders are not processed on weekends or public holidays.

Philippines:

International Destinations:

Actual delivery times may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.

Shipping costs are calculated and displayed at checkout before payment.

Promotional free shipping offers may be available from time to time.

Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.

Customers are responsible for ensuring shipping information is accurate.

Sunnilo is not responsible for delays or losses resulting from incorrect shipping details provided by the customer.

If your package arrives damaged or is lost during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate and resolve the issue.

Phone: +1 643-216-3161